Your Privacy Is Our Priority

This Privacy Policy ("Policy") has been prepared on behalf of the 7jeta online casino and betting platform ("7jeta", "we", "our"). This Policy applies to every individual ("you", "user") who uses 7jeta's website, mobile platform, and related services from Bangladesh or anywhere else in the world.

By creating an account, logging in, or using any service on our platform, you will be considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us for assistance.

7jeta believes that personal privacy is a fundamental right in the digital age. That is why we keep the collection of your information to a minimum, never sell it to any unauthorized third party, and protect it by applying industry-standard security measures.

7jeta collects only the information necessary to provide our services. We divide information into two main categories:

A. Information You Provide Directly

This includes information you provide yourself during account registration and management:

• Full name and date of birth (essential for age verification — only users aged 21+ may use the platform)
• Email address and mobile number
• Password (stored in encrypted form — we never store passwords in plain text)
• Identity verification documents (photo of national ID card or passport — part of the KYC process)
• Payment information — bKash, Nagad, or Rocket mobile banking number or bank account details

B. Automatically Collected Information

When you use the 7jeta platform, certain technical information is collected automatically:

• IP address and device type (phone, tablet, desktop)
• Browser type and operating system
• Session time, login history, and activity logs on the platform
• Cookies and similar tracking technologies (see details below)
• Transaction history — records of deposits and withdrawals
• Gaming activity information — history of games played

7jeta uses collected information for specific and legitimate purposes. The use of each type of information is described in detail below:

Service Delivery & Operations

• Creating, verifying, and keeping accounts secure
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer
• Managing gaming activity and distributing rewards
• Providing welcome bonuses and promotional offers
• Determining and delivering VIP program benefits

Security & Compliance

• Preventing fraud, money laundering, and other unlawful activities
• Completing KYC (Know Your Customer) verification
• Monitoring activity to ensure responsible gaming
• Account security — detecting unauthorized access

Communication & Support

• Providing customer service via 24/7 live chat and email
• Sending important account-related notifications
• Sending transaction confirmation messages
• Sending promotional information with your consent

Platform Development

• Analyzing and improving the user experience
• Identifying and resolving technical issues on the platform
• Planning new games and services

7jeta never sells your personal information. However, limited information may be shared with trusted partners in specific circumstances necessary for operating our services:

Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and approved banks to complete transactions. This information is used solely for processing transactions and the respective institution's own privacy policy applies.

Technology & Service Providers

Minimum necessary information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) and cloud service providers for operating the service. All such partners are required to work under strict confidentiality agreements.

Legal Obligations

Required information may be provided to authorities pursuant to a court order, government directive, or legal obligation. In such cases, we will make every effort to notify you in advance where possible.

7jeta uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help our platform recognize you and remember your preferences.

Essential Cookies

These are essential for operating the platform. These cookies are used to maintain login sessions, keep security features active, and prevent fraudulent activity. They cannot be disabled as doing so would disrupt the service.

Functional Cookies

These cookies are used to remember language preferences, payment methods, and other personalized settings. They make your user experience easier and more comfortable.

Analytics Cookies

These cookies are used to understand which parts of the platform are used most and where there is room for improvement. The information collected is aggregate and not personally identifiable.

You can control or delete cookies from your browser settings. However, disabling essential cookies will cause some parts of our service to not function properly.

7jeta follows the highest industry standards to protect your information. Our security infrastructure operates on the following layers:

Please keep in mind — no one can guarantee 100% security on the internet. We therefore ask you to use a strong password, not share your password with anyone, and log out of your account after logging in from an unfamiliar device.

7jeta retains your information only for as long as it is necessary. The retention policy for different types of information is described below:

• Account Information: Retained for the entire period the account is active and for a specific period after account closure to meet legal obligations.
• Transaction Records: Financial transaction information is retained for an extended period, as required by financial institution regulations.
• KYC Documents: Identity verification documents are retained in accordance with legal requirements.
• Cookies: Expire at the end of a session or after a set period, depending on type.
• Support Communications: Customer service conversations are retained for a specific period for quality control purposes.

Even after your account is closed or your information is deleted upon your request, we may be required to retain certain information for a specific period for fraud prevention and legal compliance purposes.

7jeta believes you should have full control over your own information. We therefore provide you with the following rights:

Right to Access & Correct Information

You can log in to your account at any time to view stored information and correct any inaccurate details. Identity verification may be required when changing important information.

Right to Delete Information

You may request that your account and information be deleted. However, financial transaction records and information related to legal obligations will be retained for a specified period as required by law.

Right to Opt Out of Promotional Communications

You can stop receiving promotional emails or messages at any time. This can be done through your account settings or directly through our support team.

Right to Data Portability

You may request a copy of your personal information in a machine-readable format. Processing this request may take some time.

To exercise these rights or make any information-related request, please contact our support team.

7jeta provides services only to those aged 21 and above. We take the protection of minors extremely seriously.

We take age verification steps at the time of registration. If we are informed that a minor has been able to use our platform for any reason, we will immediately:

• Close the relevant account
• Cancel all transactions
• Permanently delete all collected information

If you become aware that a minor known to you is using our platform, please notify our support team immediately.

7jeta may update this Privacy Policy from time to time. Such changes may be necessary due to changes in the service, legal obligations, or technological developments.

If any significant changes are made to the Policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email address
• Inform you about important changes at your next login

Continuing to use the platform after the updated policy is published will be considered acceptance of the new policy. If you do not agree to the policy changes, you may close your account or contact our support team.

This Privacy Policy and all information-related matters between you and 7jeta will be governed in accordance with applicable international data protection principles and general principles relating to digital commerce.

If any dispute arises regarding the interpretation or application of this Policy, we will first attempt to resolve it through discussion. Please send any complaints or concerns to our support team — we will make every effort to respond within 7 business days.

This Policy is written in Bengali and the Bengali version is authoritative. If any translated version in another language conflicts with the Bengali version, the Bengali version shall prevail.